Review – GLO


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Bottom Line Statement

Note to Reader: We are not getting paid by manufacturer, this is an independent review

The Basics About This Device

It’s time to look beyond IQOS. While the brand, owned by tobacco giant Philip Morris, is one of the most popular Heat-Not-Burn manufactures, there are other options and GLO is a great one! Designed by British American Tobacco (BAT), GLO was the first device to really challenge IQOS as a competitor. Many of the aspects that IQOS struggled with, such as charging time, consecutive use, even heating, and cleaning, GLO conquers.


GLO is an integrated device, meaning that the HeatSticks holder and charger are built into one device. GLO is also a multi-use device, which means you don’t need to charge between uses. Our test users got 46 consecutive uses. GLO is 86mm in height, 45mm in width, and 21mm in depth, and made of out aluminum, making it a somewhat bulkier device, as it weighs 101 g.

Aesthetically GLO is very simple and discrete, making it perfect for professional environments. If desired, there are more modern and chic design options available with GLO Luxury Edition and GLO Elements Limited Edition. For the regular edition the only design on the device, apart from the logo, is the power button that is shaped like a circle, and four LED lights that form a ring around the button. These lights indicate both the device charge level and the HeatStick heating status.

Instead of having a heating blade, GLO heats with a two-body heating chamber that surrounds the HeatStick but does not pierce the tobacco. BAT claims that this provides more even heating which makes for a more satisfying user experience and less grime build-up within the device. GLO heats to approximately 240° C.

Number of Cycles (aka number of HeatSticks before needing to recharge device)Officially 30, but our test users got 46
Charging Time2 hours, 18 minutes
Life ExpectancyMore than 1 year
ColorsGray, gold, black, blue, pink

Our Thoughts on This Device

Okay, we’re big fans of GLO. This device packs in approximately 46 cycles one one charge! Fantastic! The feedback we heard most from our test users was by far that GLO is convenient! Most of our test users were able to go a solid two days without needing to charge.

We also heard alot of our test users say that they appreciated how simple GLO is to use. Everything is controlled by one button. While IQOS simplified things alot with 3.0 Multi, the operating processes of some of the older IQOS devices were overly complex. Especially when IQOS unveiled their app to be paired with the devices. GLO makes it easy. You insert a HeatStick, you turn on the device, done.

We here at Heat180 were also pleasantly surprised to find that the average lifespan of a GLO device is more than one year, if properly taken care of.

The best part about GLO? It’s only around $40USD! We would recommend this device to anyone!

Product Unboxing and First Use


Inside the GLO kit you will find the device, a USB cable, and a cleaning brush. It is important to note that a USB adapter is not included in the GLO kit.

When you open your kit, you’ll want to check the device charge. To do this press the control button once. The LED indicator lights that surround the control button will indicate what charge percentage is remaining. 4 lights on means there is more than 75% charge remaining, 3 lights is 75-50%, 2 lights is 50-25%, and only one light means less than 25% remaining. If you do need to charge your device, simply connect it to a power source. Please note, even though this is a device manufactured by a big tobacco company, the GLO kit does not include a USB adaptor.


To use GLO, pull back on the slide top so that the HeatStick heating chamber is visible. Gently insert a HeatStick into the chamber, without twisting it, until the coloured line on the HeatStick is touching the device. Since there is no blade in GLO, if the HeatStick does get stuck before being fully inserted, give it a light push. It won’t damage the device. Once the HeatStick is inserted, push and hold the control button until the device vibrates and the LED lights begin flashing. This indicates that GLO is heating It will take approximately 40 seconds for the device to heat completely. At first only one of the four LED lights around the control button will begin flashing, but soon the rest will begin flashing as well. When the device is fully heated, the LED ring will be lit completely with solid lights and the device will vibrate. It is now ready for use.

A cycle lasts for approximately 4 minutes and 10 seconds. While the timing is shorting than some brands, the advantage with GLO is that the device can be used for approximately 46 cycles before needing to be charged. And since GLO is a multi-use device, you do not have to charge in between uses. If it isn’t enough time, simply all the device to power off completely then restart the heating process again by pressing and holding the control button until you feel the vibration.

Something to keep in mind, when removing a HeatStick after use, pull it directly up to avoid damage to the device. Since the heating occurs around the outside of the HeatStick the wrapper will have quite alot of discoloration. This is normal and nothing to be concerned about.

How To Turn ON/OffPress and hold control button
Temperature Adjustment?No
Heating Time?40 seconds
Indication that the Heating Process has StartedVibrate and LED flashes
Indication that Device is Ready to UseVibrate and LED solid
Length of Cycle4 minutes, 10 seconds
Indication that Device is Powering OffVibration and only one LED light left on
How to Shut Off DevicePress and hold control button
Number of Cycles (aka number of HeatSticks before needing to recharge device)Officially 30, but our test users got 46
How to Check Battery StatusClick control button

4 lights = more than 75% charge remaining
3 lights = 75-50% remaining
2 lights = 50-25%
1 light = less than 25% charge remaining
Locking featureNo
Locking feature indicationN/A
Indicate when Device Needs Cleaning?No
How Often Should You Clean the Device?After 20 uses
Self-Cleaning FunctionNo
Length of Self-CleaningN/A
How to Manually Clean DeviceOpen both ends of HeatStick heating chamber, gently insert cleaning brush, rotate to wipe away grime
TroubleshootingSee 'GLO (Original) Manual' button below

Testing – Day To Day Use

The GLO device does not need to be cleaned as often as some Heat-Not-Burn devices do, since it does not have a heating blade. However, the manufacturer still recommends cleaning after every 20 cycles. The GLO cleaning process is simple. Located at the bottom of the device, near the USB connector port, there is a cover with small holes in it. Pull the cover back so that the HeatSticks heating chamber is open from both ends. Insert the cleaning brush in either end and gently turn it in the chamber until the device feels/looks clean.

First Time Switching to GLO

In an effort to provide the most unbiased review possible, we consulted test subjects who were asked to switch from traditional cigarettes to the GLO device for a two week period.

A common remark among our test subjects was that GLO provided the closest sensation of traditional cigarette smoking out of all the Heat-Not-Burn devices we tested. Most found that the air intake was better than other brands in the sense that when the users inhaled there was less air and more concentrated vapor. This made the device more satisfying. One test subject felt oppositely and commented that he would have liked for the device to heat to a higher temperature as he believed it would give him a stronger tobacco taste, but all other test users were satisfied. Most liked the range of HeatStick flavors GLO offers. We were told that the aroma is closer to the taste of regular tobacco than other brands’ flavors. Like other Heat-Not-Burn products, GLO doesn’t create a strong lingering tobacco smell and the user’s fingers won’t turn yellow, which our test subjects appreciated.

GLO is easy to use since all of the device’s functions are connected to the one power button. This makes it a fantastic choice for people who are new to Heat-Not-Burn devices, more used to vapes, are switching from traditional cigarettes and not yet totally comfortable with e-technology, and/or just wants a straightforward and dependable device.

Investing in GLO

GLO devices come in a range of prices for every budget. The basic GLO kit retails for approximately $40USD. This kit includes the device, USB cable, and cleaning tool. GLO also offers bundles that include the device kit and 100 NeoSticks in the flavor of your choice for approximately $60USD. If you are new to Heat-Not-Burn GLO is a great investment as it is less expensive than some of the other brands available on the market. If you simply wish to try, then discover that you don’t like it, it’s not a massive financial loss.


For individuals who have tried and liked HnB, there are options to upgrade to fancier devices like GLO Luxury Edition or GLO Elements Limited Edition, which both retail for approximately $85USD. Unfortunately, these devices are not offered in a bundle.

GLO does offer a 2-device bundle for $70USD, which is $10USD less than what you would pay if you bought the devices separately. For some brands we recommend having two devices so that you can cut down on wait time while a device is charging, but since the GLO’s charge normally lasts the whole day it’s not necessary. The benefit of having two devices is that you could use one for home and one on the go, like at work or in your car. We recommend browsing through GLO’s website and seeing what best fits your needs.

GLO HeatSticks (NeoStiks) Overview

GLO’s brand of HeatSticks are called Neo or NeoStiks. NeoStiks are specifically designed for GLO products. They look a bit like a traditional cigarette but are much thinner. NeoStiks can burn if lit but will usually only last for a few puffs before extinguishing. The ingredient list for NeoStiks does not appear to be public nor does the percentage of nicotine in each stick. NeoStiks are compatible with all GLO devices and come in several flavors. For more a full listing of NeoStik flavors click here.

GLO Manual


GLO currently does not provide manufacturer warranties. The kit will come with a warranty card but only covers products that are damaged or defective upon arrival. GLO’s official website states that any damaged or defective devices will be exchanged so long as the company is informed within a “reasonable time after purchase.” The timeline is not specified for products purchased in store, but online purchases are given a one-year extended warranty. Any devices that are damaged or defective must be shipped back to GLO. GLO will cover the cost of shipping unless the items are not covered by the warranty. If the device was bought in-store the user must register the device online, if it was bought online it is already registered.

If a device does not meet these conditions, it will not be covered under the warranty. However keep in mind that if you are having troubles with your device, you can always reach out to GLO’s support team and see what options are available to you.

DeviceGLO (Original)
Kit Price$40USD
Diameters86 x 45 x 21 mm
Weight with Packaging323g
MaterialAluminum alloy
Battery TypeUnknown
Power InputUSB Cable
Charging Time2 hours, 18 minutes
Time it Takes for Device to Heat40 seconds
Maximum Blade Temperature227°C/ 441°F
Temperature AdjustmentNo
How Many Cycles Before Device Needs ChargingOfficially 30, but our test users got 46
How Long Does a Cycle Last4 minutes, 10 seconds
HeatSticksNeo, Kent NeoStiks, Dunhill NeoStiks
Built-In Cleaning MechanismNo
Can Kit Accessories be Purchased SeparatelyYes, but varies based on region
Colors AvailableGray, gold, black, blue, pink
Comparable ToGLO Series 2, GLO Series 2 Mini
In the KitDevice
USB Cable
Warranty Card
Cleaning Brush
Manual LanguagesEN
Warranty TermsCovers devices that are damaged
or defective on arrival
How Does It Look?Solid
How Does It Feel?A little bit heavy
Easy To Use?Very
Easy To Clean?Very
Release Date2017
ManufacturerBritish American Tobacco/Reynolds American
Location of ManufacturerMultinational
Year in Business1902
Manufacturer WebsiteOfficial BAT website or search for your regional GLO website
Impression of Manufacturer's WebsiteExcellent
Manufacturer Contact Information for Customer ServiceOnline and retail locations
Manufacturer Contact Information for WholesalersVaries on region

Global Directory: Here
Countries the Manufacturer is Wholesaling toCanada, Switzerland, Romania, Russia, Japan, South Korea
Countries the Manufacturer Would Like to Wholesale toUSA
Full Product Line that the Manufacturer OffersGLO (Original), GLO Series 2, GLO Series 2 Mini, GLO Sens,
GLO Pro, GLO Nano
Where to Buy GLO (Original) and other GLO products?Regional GLO website and select GLO stores
Shipping and delivery timeVaries based on region

If you feel you can add anything to this review, please feel free to comment and rate the device!

To see our review for GLO Series 2, GLO iFuse, iGLO, and GLO Mini please click here.

2 reviews for Review – GLO

  1. George from the heat180 community

    This is a great device, I just still don’t understand why Glo is not the leader in the Heat-not-Burn marketplace.

  2. Calvin

    Bought this last year and havn’t had any problems with it. Good hit and battery lasts all day. Just wish it was smaller.

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