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GLO Series 2

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GOOD Heat180
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HeatStick Type
NeoStiks (not including Neo Demi Slim)
What’s Included in the Kit
USB Cable
Cleaning Brush
Warranty Card
Number of Consecutive Uses
Type of Blade
N/A – uses induction heating
Cycle Length
3.5 minutes
Charging Time
2 hours, 19 minutes
1 year warranty included in kit, however warranty can be extended by registering online
Black, Gold, Pink, Steel Blue


GLO Series 2 is pretty similar to the original GLO device – the only big difference is the physical appearance, which is a bit more modern and stylish. Just like the original device, GLO Series 2 is durable and offers a great number of consecutive uses. It’s certainly good to last for a full day.

If you already have GLO Series 2, it’s a great device and we hope you enjoy it as much as our team here are Heat180 do, however if you’re thinking of investing in Series 2, we’d recommend that you check out GLO Pro or GLO Hyper, as GLO Series 2 is a bit outdated now.


QUALITY: This device is sturdy.

DESIGN: An updated version of the original GLO device. Much more stylish and exclusive looking. We love the vibrate colors.


The GLO Series 2 kit includes the device, a Micro-B USB cable, a cleaning brush, the manual, and the warranty card.

As always, the first thing to do when you receive your GLO Series 2 device is check the charge. To do this, click the control button once. The LED indicator lights that surround the control button will indicate what charge percentage is remaining. 4 lights means 100% charge remaining, 3 lights mean 75%, 2 is 50%, and 1 means that there is 25% or less charge remaining. If the indicator lights start at anything less than 100%, we recommend charging the device. To do so connect the device to a power source. Charging takes approximately 2 hours, 19 minutes.


Once your device is charged, you can begin using it. To do so;

  1. Insert HeatStick
  2. Push and hold the control button
  3. Device will vibrate and LED lights will flash.
    • Heating takes approximately 40 seconds
  4. Once all four LED lights around the control button turn solid and the device vibrates again, it is ready to use
    • A cycle is 3 minutes, 30 seconds
  5. At the end of the cycle, the lights will turn off and the device will power down
  6. When cycle is over pull the HeatStick out and discard

Since this is a multi-use device, you can start another cycle as soon as your first cycle ends. After approximately 43 uses the device must be charged again.

Since the heating occurs around the outside of the HeatStick the wrapper will have quite alot of discoloration. This is normal and nothing to be concerned about.

GLO devices do not need to be cleaned as often as some Heat-Not-Burn devices do, since they do not have heating blades. However, the manufacturer still recommends cleaning after every 20 cycles. It sounds daunting but fear not! All you have to do is open the top and bottom ends of the heating chamber then run the cleaning brush through the entire length of the device. Flip the device at some point and repeat this action from the opposite end and you’re done!


GLO’s brand of HeatSticks are called Neo or NeoStiks. NeoStiks are specifically designed for GLO products. They look a bit like a traditional cigarettes but are much thinner. The ingredient list for NeoStiks does not appear to be public nor does the percentage of nicotine in each stick. There are a few different types of NeoStiks and not all types are compatible with all devices. For more a full listing of NeoStik flavors click here.



GLO Series 2 Manual PDF Download

GLO Series 2 Quick Start Guide PDF Download


GLO Mini has a 1-year warranty, unless extended by the user. In each kit, there should be a warranty card which will explain how to register the device for an extended warranty. In some countries, if you purchase the device off the official GLO website for that region, the device will already be pre-registered.

The warranty kit for this device does not explain in-depth the terms of the warranty, but GLO’s official website states that any damaged or defective devices will be exchanged so long as the company is informed within a “reasonable time after purchase.” Any devices that are damaged or defective must be shipped back to GLO. GLO will cover the cost of shipping unless the items are not covered by the warranty.


Kit Price
86 x 44 x 22mm
Weight with Packaging
Battery Type
Li-ion 3250 mAh
Power Input
Micro-B USB Cable
Maximum Blade Temperature
209°C/ 408°F
Charging Time
2 hours, 19 minutes
Heating Time
40 seconds
Length of Cycle
3.5 minutes
Number of Consecutive Uses


NeoStiks (not including Neo Demi Slim)
Can Kit Accessories be Purchased Separately
Colors Available
Black, Gold, Pink, Steel Blue
Comparable To


British American Tobacco
Location of Manufacturer
Years in Business
Product Launch Year
Manufacturer Website
Official BAT website or search for your regional GLO website
Impression of Manufacturer’s Website
Full Product Line that the Manufacturer Offers


Where to Buy
Online or in store
Regions GLO ships to
All countries where Heat-not-Burn is allowed (click here to check your country)
Regions the Manufacturer is Selling in
Canada, Switzerland, Romania, Russia, Japan, South Korea
Regions the Manufacturer Would Like to Wholesale to
United States
Manufacturer Contact Information for Customer Service
Contact your regional GLO support team
Manufacturer Contact Information for Wholesalers
Manual Languages
Varies based on region
Shipping and Delivery Time
Varies based on region


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