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GOOD Heat180
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HeatStick Type
NeoStiks (not including Neo Demi Slim)
What’s Included in the Kit
USB Cable
Cleaning Brush
Number of Consecutive Uses
Type of Blade
N/A – uses induction heating
Cycle Length
4 minutes, 10 seconds
Charging Time
2 hours, 18 minutes
Damaged or defective upon arrival
Gray, gold, black, blue, pink


It’s not the most chic looking device, but GLO is sturdy, powerful, inexpensive, easy to use, and offers users a different range of flavors since it works with a different brand of HeatSticks. While we do like this device, it’s several years old now and there are newer GLO models that work just as well as this original model. We recommend you check out GLO Pro or GLO Hyper instead.


QUALITY: This device is sturdy.

DESIGN: The outer design is plain and somewhat… awkward? If you want something that looks a bit nicer, it does come in Luxury Edition or the Limited Edition Element designs. The internal design though is quite interesting. Unlike IQOS, GLO doesn’t have a blade. Instead it works with induction heating technology – simply put, the HeatStick is put in the heating chamber, then heated from all sides. Sort of like being in an oven. The rationale behind induction heating is that it heats more evenly and thus provides better flavor.



Inside the GLO kit you will find the device, a USB cable, and a cleaning brush.

When you open your kit, you’ll want to check the device charge. To do this press the control button once. The LED indicator lights that surround the control button will indicate what charge percentage is remaining. 4 lights on means there is more than 75% charge remaining, 3 lights is 75-50%, 2 lights is 50-25%, and only one light means less than 25% remaining. If you do need to charge your device, simply connect it to a power source.



Once your device is charged, you can begin using it. To do so;

  1. Insert HeatStick
  2. Push and hold the control button
  3. Device will vibrate and LED lights will flash.
    • Heating takes approximately 40 seconds
  4. Once all four LED lights around the control button turn solid and the device vibrates again, it is ready to use
    • A cycle is 4 minutes and 10 seconds
  5. Nearing the end of the cycle there is a warning vibration
  6. When cycle is over pull the HeatStick out and discard

Since this is a multi-use device, you can start another cycle as soon as your first cycle ends. After approximately 46 uses the device must be charged again.

Since the heating occurs around the outside of the HeatStick the wrapper will have quite alot of discoloration. This is normal and nothing to be concerned about.

GLO devices do not need to be cleaned as often as some Heat-Not-Burn devices do, since they do not have heating blades. However, the manufacturer still recommends cleaning after every 20 cycles.

Cleaning is simple. Located at the bottom of the device, near the USB connector port, there is a cover with small holes in it. Pull the cover back so that the HeatSticks heating chamber is open from both ends. Insert the cleaning brush in either end and gently turn it in the chamber until the device feels/looks clean.


GLO HeatSticks (NeoStiks) Overview


GLO’s brand of HeatSticks are called Neo or NeoStiks. NeoStiks are specifically designed for GLO products. They look a bit like a traditional cigarettes but are much thinner. The ingredient list for NeoStiks does not appear to be public nor does the percentage of nicotine in each stick. There are a few different types of NeoStiks and not all types are compatible with all devices. For more a full listing of NeoStik flavors click here.


GLO Manual

GLO Manual PDF Download


GLO currently does not provide manufacturer warranties. The kit will come with a warranty card but only covers products that are damaged or defective upon arrival. GLO’s official website states that any damaged or defective devices will be exchanged so long as the company is informed within a “reasonable time after purchase.” The timeline is not specified for products purchased in store, but online purchases are given a one-year extended warranty. Any devices that are damaged or defective must be shipped back to GLO. GLO will cover the cost of shipping unless the items are not covered by the warranty. If the device was bought in-store the user must register the device online, if it was bought online it is already registered.

If a device does not meet these conditions, it will not be covered under the warranty. However keep in mind that if you are having troubles with your device, you can always reach out to GLO’s support team and see what options are available to you.


Kit Price
86 x 45 x 21 mm
Weight with Packaging
Aluminum alloy
Battery Type
Power Input
USB Cable
Maximum Blade Temperature
227°C/ 441°F
Charging Time
2 hours, 18 minutes
Heating Time
40 seconds
Length of Cycle
4 minutes, 10 seconds
Number of Consecutive Uses


NeoStiks (not including Neo Demi Slim)
Can Kit Accessories be Purchased Separately
Colors Available
Gray, gold, black, blue, pink
Comparable To


British American Tobacco
Location of Manufacturer
Years in Business
Product Launch Year
Manufacturer Website
Official BAT website or search for your regional GLO website
Impression of Manufacturer’s Website
Full Product Line that the Manufacturer Offers


Where to Buy
Online or in store
Regions GLO ships to
All countries where Heat-not-Burn is allowed (click here to check your country)
Regions the Manufacturer is Selling in
Canada, Switzerland, Romania, Russia, Japan, South Korea
Regions the Manufacturer Would Like to Wholesale to
United States
Manufacturer Contact Information for Customer Service
Contact your regional GLO support team
Manufacturer Contact Information for Wholesalers
Manual Languages
Varies based on region
Shipping and Delivery Time
Varies based on region


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