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GLO Pro

GLO
Heating Time AdjustmentLength of Use AdjustmentNeoStiksTemperature Adjustment
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HIGHLIGHTS

Price $70USD
HeatStick Type NeoStiks (not including Neo Demi Slim)
What’s Included in the Kit Device
Manual
Quick Start Guide
Warranty Card
USB Adaptor (note: adaptor style varies based on region of purchase)
USB Cable
Cleaning Brush
Number of Consecutive Uses Standard: 27

Boost: 29

Type of Blade N/A – uses induction heating
Cycle Length Standard: 4 minutes, 20 seconds

Boost: 3 minutes, 10 seconds

Charging Time 1.5 hours
Features Temperature adjustment, length of use adjustment, heating time adjustment
Warranty Varies based on region – can range from 6 months to 2 years
Colors Black, champagne, pistachio, aqua

WOULD WE RECOMMEND?

GLO seems to be listening to customer feedback because GLO Pro has two unique settings (Standard and Boost) which allow you customize your experience. With these two settings you can change temperature, length of use, and heating time. For both settings you get a little under 30 consecutive uses, but still pretty good. Our biggest complain was that the device makes a constant ticking/rattling sound when turned on that can be annoying. This is due to the induction heating technology used in GLO Pro.

FEATURES: Temperature adjustment, length of use adjustment, heating time adjustment.

QUALITY: It’s equally as heavy as other GLO devices and doesn’t feel flimsy. The ticking/rattling sound isn’t the best.

DESIGN: The design is gorgeous! We love the gold accents. It’s nice that the company kept the original device shape, but updated it and made it more stylish.

UNBOXING

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In your GLO Pro kit you will find; the device, the manual, a Quick Start Guide, a warranty card, a USB adaptor (note: adaptor style varies based on region of purchase), a USB cable, and a cleaning brush.

As always, we recommend checking to make sure that the device is fully charged before using it. To do so just click the control button once. The 4 LED indicator lights that surround the control button show the remaining charge . If all 4 lights are lit then the device has 100-75% charge remaining, is 3 lights are lit then 74-50% remaining, two lights means 49-25%, 1 light means 24-1%, and if all lights flash then the device has 0% charge remaining. If your device needs charge, connect it to a power source via the USB cable. Charging takes approximately 1.5 hours.

HOW TO USE

Now that the device is charged let’s look at the two unique settings GLO Pro offers. The settings are called Standard and Boost. The heating time, length of use, temperature, and number of consecutive uses changes depending on what setting you choose.

Standard Boost
Heating Time 20 seconds 10 seconds
Length of Use 4 minutes, 20 seconds 3 minutes, 10 seconds
Temperature 239°C/ 462°F 262°C/ 504°F
Number of Consecutive Uses 27 29

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STANDARD:

  1. Insert HeatStick
    • GLO Pro only works with Neo, Dunhill NeoStiks, Kent NeoStiks
  2. Press and hold control button for 3 seconds
  3. When heating begins you’ll feel one vibration and the lights will turn on one-by-one
    • Heating takes approximately 20 seconds
  4. When heating is done all lights will be on and the device will vibrate
  5. You can use it now
    • The cycle lasts 4 minutes, 20 seconds
    • Runs at 239°C/ 462°F
  6. There is a warning vibration when cycle is almost done and all lights but one turn off
  7. The device will turn off and the last light turns off too
  8. Remove HeatStick

Since GLO Pro is a multi-use device you can begin another cycle right away if you want. We got 27 consecutive uses with Standard.

BOOST:

  1. Insert HeatStick
    • GLO Pro only works with Neo, Dunhill NeoStiks, Kent NeoStiks
  2. Press and hold control button for 6 seconds
    • You’ll feel one vibration after 3 seconds, keep pressing the control button until you feel two more vibrations after 6 seconds
  3. When heating begins the lights will flash in a circle (kind of like a loading symbol)
    • Heating takes approximately 10 seconds
  4. When heating is done all lights will be on and the device will vibrate twice
  5. You can use it now
    • The cycle lasts 3 minutes, 10 seconds
    • Runs at over 262°C/ 504°F
  6. There is a warning vibration when cycle is almost done and all lights but one turn off
  7. The device will turn off and the last light turns off too
  8. Remove HeatStick

We got 29 consecutive uses with Boost.

Standard

Boost

To ensure that your device stays healthy, clean it regularly. GLO Pro is super easy to clean. Just wait for the device to cool, open the heating chamber from both ends, put the cleaning brush in, and sweep away any grime.

HEATSTICKS OVERVIEW

GLO’s brand of HeatSticks are called Neo or NeoStiks. NeoStiks are specifically designed for GLO products. They look a bit like a traditional cigarettes but are much thinner. The ingredient list for NeoStiks does not appear to be public nor does the percentage of nicotine in each stick. There are a few different types of NeoStiks and not all types are compatible with all devices. For more a full listing of NeoStik flavors click here.

MANUAL

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GLO Pro Manual PDF Download

 

GLO Pro Quick Start Guide PDF Download

WARRANTY

GLO Pro does come with a warranty card however terms may vary depending on the country of origin. Most warranties last two years, however some can be as short as 6 months. GLO Pro warranties only cover manufacturer defects. Most warranties are transferable to third parties.

SPECS

Kit Price $70USD
Diameters 83 x 43 x 20mm
Weight 96g
Weight with Packaging 390g
Material Unknown, but manufacturer does say that some components can be recycled
Battery Type Li-ion (3000mAh)
Power Input USB Cable
Maximum Blade Temperature Standard: 239°/ 462°F

Boost: 262°C/ 504°F

Charging Time 1.5 hours
Time it Takes for Device to Heat Standard: 20 seconds

Boost: 10 seconds

Length of Cycle Standard: 4 minutes, 20 seconds

Boost: 3 minutes, 10 seconds

Number of Consecutive Uses Standard: 27

Boost: 29

Features Temperature adjustment, length of use adjustment, heating time adjustment
HeatSticks NeoStiks (not including Neo Demi Slim)
Can Kit Accessories be Purchased Separately Yes
Colors Available Black, Champagne, Pistachio, Aqua
Comparable To GLO Hyper

MANUFACTURER OVERVIEW

Manufacturer
British American Tobacco
Location of Manufacturer
Multinational
Years in Business
1902
Product Launch Year
2019
Manufacturer Website
Official BAT website or search for your regional GLO website
Impression of Manufacturer’s Website
Good
Full Product Line that the Manufacturer Offers

PURCHASE INFORMATION & CUSTOMER SUPPORT

Where to Buy
Regions GLO ships to
All countries where Heat-not-Burn is allowed (click here to check your country), except USA
Regions the Manufacturer is Selling In
Europe, Asia, Oceania
Regions the Manufacturer Would Like to Wholesale to
N/A
Manufacturer Contact Information for Customer Service
Varies based on region
Global Directory: Here
Manufacturer Contact Information for Wholesalers
Varies based on region
Global Directory: Here
Manual Languages
Varies based on region
Shipping and Delivery Time
Varies based on region

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